At TRELLIS EDUCATION LIMITED, we are committed to protecting the privacy of our users, including students, parents, tutors, and admissions staff of overseas education institutions. This Privacy Policy explains how we collect, use, and disclose personal information that we receive from our users. By accessing or using our website, you consent to the terms of this Privacy Policy.

Collection of Information

We may collect personal information that you provide to us when you use our website or communicate with us, such as your name, email address, phone number, and other contact information. We may also collect information about your education background, interests, and preferences to help us provide you with customized services.

We may also collect certain technical information when you use our website, such as your IP address, browser type, and operating system. We may use cookies or other tracking technologies to collect this information and improve our services.

Use of Information

We may use the personal information we collect to provide our services to you, including admission consultancy and tutoring services. We may also use the information to communicate with you, to respond to your inquiries, and to send you marketing materials about our services.

We may share your personal information with our trusted partners and third-party service providers who assist us in providing our services, such as payment processors and email service providers. We will only share your information with these parties to the extent necessary to provide the services you have requested.

We may also share your personal information if we are required to do so by law or to protect our rights or the rights of others.

Security

We take reasonable measures to protect the personal information we collect from our users. However, no data transmission over the Internet or electronic storage can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Your Choices

You may choose not to provide us with certain personal information, but this may limit your ability to use certain features of our website or receive certain services from us.

You may also opt-out of receiving marketing communications from us by following the instructions in the communication or by contacting us directly.

Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to the Policy, we will notify you by email or by posting a notice on our website.

If you have any questions about this Privacy Policy or our data practices, please contact us at enquiry@trellis-education.com.

Conclusion

Thank you for choosing TRELLIS EDUCATION LIMITED. We are committed to protecting your privacy and providing you with high-quality admission consultancy and tutoring services. If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us.